PAFnow BPM Edition
Why does BPM need Process Mining?
Business Process Management (BPM) has the goal of utilizing all existing information in a company regarding its own business processes in order to improve the achievement of the company goals. However, these results are not based on operational data but rather on the results of workshops and interviews. Completeness and objectivity are therefore not given. Process Mining is the missing link between BPM and BI. Only Process Mining can reveal the hidden details and integrate process KPIs into target process models.