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In the past few years, companies gained their first practical experiences in using Process Mining tools. In most cases, users confirm that these tools greatly reduce the time and effort required to analyze operational processes and identify optimization potential based on facts.

For many businesses, 2020 posed several challenges as the Covid-19 pandemic spread throughout the world. The pandemic changed the way we operate on a daily basis – wearing masks, social distancing, and for many, working from home.

The last year has been packed with obstacles, as the global pandemic continues and regions across the world face economic difficulties. For many businesses, this poses a challenge because your Accounts Receivable department is pushing to collect more cash from a customer who is less willing to pay.

The order-to-cash (or O2C) process is the golden key to success in any business - the efficiency with which a product or service is converted into cash. As a cross-departmental business process, O2C encompasses the entire customer order journey from customer to delivery to invoice before finally ending in accounting.

Accounts Payable (AP) starts when an invoice is approved for payment, their responsibility is to process and review transactions between the company and its vendors and pay for invoices on time, and not pay for products and services it shouldn’t.

Procure to Pay processes, are an essential part of almost any business. The procure-to-pay process is the controlled and coordinated activity performed to fulfill a request for goods or services quickly and at a reasonable price. It involves a series of sequential steps performed in different departments.

Process Mining is a hot topic these days in many circles. Companies working on business process management, continuous improvement, procure to pay, and RPA are all interested in how Process Mining can help their organizations be more effective.

We start out with the basics on Process Mining. What is a 'process'? What is Process Mining? How does it work? What are its advantages?

Process Mining is past the stage of only making companies smarter. It’s time to make them better by transforming data into insights and actions. In an ideal scenario a user shouldn’t have to leave the Process Mining application to act on insights but start measures inside the Process Mining application.

Auditors have a very tough job. They must search through all an organization’s transactions to find the specific cases where internal controls were not followed. Process Mining provides a new approach to gathering audit evidence by automatically analyzing the entire population of event logs recorded in a company’s IT system.